Intuit Merchant Service for QuickBooks
Take credit and debit cards right in Enterprise Solutions.
- No additional hardware or software to buy
- Auto-records transactions in Enterprise Solutions
- Accept payments online, by phone, fax, or e-mail
Frequently Asked Questions
Q: How do I apply for QuickBooks Merchant Service?
A: The application is easy to complete and submit. The application process takes about 5 to 10 minutes.
Q: What will I need to apply?
A: You will need the following information about your business:
- Business information (tax ID, physical business mailing address)
- Owner/principal information (contact and identifying information)
- Bank account information (bank account information, funding information)
- Estimated credit card sales and existing credit card processing information (if applicable)
Q: How long does the application-approval process take and what are the steps?
A: Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision on your application within two business days (often quicker). We will contact you via e-mail with a decision. Occasionally, a business will be asked to supply additional information in order for us to arrive at a decision. After receipt of any additionally requested information, you will be notified of a decision within one to five additional business days.
Upon application approval, your new merchant account must be activated at the bank and throughout the credit card processing network. This takes up to two more business days. You will receive another e-mail notifying you when your account has been activated. Once your account has been activated, you can start processing credit cards in Enterprise Solutions.
Q: Which credit cards are accepted?
A: Visa, MasterCard, American Express, Discover Network, and JCB.
Q: How do I set up QuickBooks Merchant Service?
A: Once your application is approved, you will receive an e-mail with easy to follow step-by-step instructions on activating your account and to start accepting credit cards in Enterprise Solutions. If you do not receive this e-mail even after your account has been approved, contact customer service at 800-558-9558.
Q: Can I keep my existing bank account?
A: Yes, you can have your credit card payments deposited into any business bank account that accepts electronic funds transfers.
Q: What is Virtual Terminal Plus and how does it work?
A: Virtual Terminal Plus is a feature of the QuickBooks Merchant Service that allows you to process credit card transactions anywhere you have an Internet connection — i.e., at a trade show, on the road or at home. It works with the following Internet browsers: Internet Explorer, Firefox and Safari.
Q: What is Automatic Credit Card Billing?
A: Easily set up recurring charges to your customer's credit card for weekly, monthly or quarterly payments. You must receive authorization from your customer first.
Q: Do I need to buy the card reader?
A: No, the card reader is optional. You may key-enter credit card numbers if you choose. Your transaction can, however, qualify for lower discount rates if you swipe cards instead of key-entering them.
Q: Will I need to purchase any additional equipment or a terminal?
A: No. Your Enterprise Solutions software contains everything you need to process credit cards. Once your Merchant Services application is approved, you can begin accepting credit cards.
Q: Who is Intuit Payment Solutions?
A: Intuit Payment Solutions are payment offerings delivered by a subsidiary of Intuit Inc. (Intuit). Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its products and services, including QuickBooks®, Quicken®, Intuit® Payment Solutions, and TurboTax® software, simplify small business management, payment processing, payroll processing, personal finance, and tax preparation and filing.
Founded in 1983, Intuit had annual revenue of $3.1 billion in fiscal year 2008. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom and other locations. More information can be found at www.intuit.com
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