Frequently Asked Questions
Q: What is electronic check conversion?
A: Electronic check conversion is the process of converting paper checks to electronic payments via ACH (Automatic Clearing House).
Q: How do I convert a paper check to an electronic payment?
A: You can either scan the check using a special check scanner, or key in the check routing and bank account number. The check is converted to an electronic item and funds are automatically deposited to your bank account usually by the next business day.
Q: What kind of check payment can I accept?
A: With Intuit Check Solution for QuickBooks, you can accept checks in multiple ways: by phone, by mail or drop-box.
Q: Do I need a check scanner to process paper checks received from customers?
A: Mail-in and dropped off check payments require a check scanner in order to process, per National Automated Clearing House Association (NACHA) regulations. Call (888) 656-2448 (888) 254-8163 to purchase or rent a check scanner.
Q: How do I apply for Intuit Check Solution for QuickBooks?
A: To use Intuit Check Solution for QuickBooks you need a Merchant Service account. The application takes only about 5-10 minutes. Apply now for the Merchant Service account.
Q: What will I need to apply?
A: You must be an owner/principal of the merchant business and at least 18 years of age to complete the application. Please have the following information available:
- Addresses Telephone numbers
- Fax numbers
- Email addresses
- Social Security numbers (for owners/principals)
- Business banking information (have a check handy)
- Federal Tax ID (for corporations, LLS's, and Partnerships), or your Social Security numbers (for Sole Proprietors)
- Estimated monthly check sales volume
- Existing credit card processing information (if applicable)
Q: How long does the application-approval process take?
A: Once your application is submitted, it will be reviewed by our credit underwriting department. In most cases, you will receive a decision via email within two business days (often quicker).
Q: How do I find out the status of my application?
A: If you've already applied and have questions about the status of your application, send an email to app-status@intuit.com or please call (888) 656-2448 (888) 254-8163. Please include your application number, business name, address, and the email address used in your application.
Q: How long does the application process take?
A: Upon approval, your new merchant account must be activated at the bank and throughout the processing network. Typically, this takes about two days. You will receive an email notifying you when your account has been activated. At that point, you can start electronically processing check payments.
Q: Can I keep my existing bank account?
A: Yes, you can have your check payments deposited into any bank account that accepts electronic funds transfer (EFT). Funds are deposited from your merchant account into your existing bank account.
Q: What type of bank account do I need?
A: A business checking account is preferred; however, if you do not have a business account, a personal account that is primarily used for business and is in the owner's name is acceptable. Your bank must allow this account to be credited and debited via electronic funds transfer (EFT).
Q: What are Intuit Payment Solutions?
A: Intuit Payment Solutions are payment offerings delivered by a subsidiary of Intuit Inc. (Intuit). Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses; financial institutions, including banks and credit unions; consumers and accounting professionals. Its products and services, including QuickBooks®, Quicken®, Intuit® Payment Solutions, and TurboTax® software, simplify small business management, payment processing, payroll processing, personal finance, and tax preparation and filing.
Founded in 1983, Intuit had annual revenue of $3.1 billion in fiscal year 2008. The company has approximately 8,000 employees with major offices in the United States, Canada, the United Kingdom and other locations. More information can be found at www.intuit.com