Intuit Field Service Management ES

The answer to who's doing what and where.

powered by Corrigo
  • • Real-time updates from the field
  • • Efficient job scheduling
  • • On-the-spot invoicing
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Technical Overview

Field Service Management ES is a web-based SaaS (software as a service) product that works seamlessly with the QuickBooks Enterprise software on your desktop or mobile device.

It’s quick and easy to deploy and requires no additional infrastructure investments other than a reliable Internet connection. The benefits of SaaS include:
    • No client or server software to install or maintain
    • No need to buy additional hardware or servers — instant scalability
    • Lower initial costs due to the monthly subscription model
    • Significantly shorter deployment times get you up and running in days, not weeks
    • Accessibility to the application from any Internet-connected computer
    • Always up-to-date with the latest features at no extra charge
    • No need to maintain a labor-intensive patch and upgrade process
    • Reduced reliance on IT staff for software support

System Requirements

The Service Manager/Dispatcher role requires the following for the desktop/laptop environment:

    • High speed Internet connection
    • Microsoft Internet Explorer 7 or higher
    • Firefox 12 or higher
    • 1024 by 768 Screen Resolution
    • At least 1.6 GHZ processor
    • 1 GB RAM
    • 1 GB available hard-disk space

The QuickBooks Administrator role requires the following in order to sync between IFSM and QB:

    • High speed Internet connection
    • 1024 by 768 Screen Resolution
    • QuickBooks Enterprise Desktop Software 10.0 or later running on Microsoft Windows Vista Business 32 or 64 bit, Vista Ultimate 32 or 64 bit, Windows 7 Business 32 or 64 bit, or Windows 7 Ultimate 32 or 64 bit. Windows Vista "Home Edition" not supported; Windows 7 "Home Edition" not supported.
    • At least 1.6 GHZ processor
    • 1 GB RAM
    • 1 GB available hard-disk space

The field technician using our Mobile App:

    • Data network connection
    • Apple devices
    • Android devices
    • Blackberry devices with physical keyboards
    • Windows Mobile devices running v5, v6, v6.5
See latest device and feature listing online here:
http://enterprisesuite.intuit.com/resources/Intuit_FSMES_Devices_Datasheet.pdf


Ensuring Data Security

Intuit is committed to keeping customer data safe and secure. All of our SaaS applications offer the highest possible levels of:

  • Data redundancy
  • Physical data center security
  • Network security initiatives
  • Application security
  • Operating system security