QuickBooks Enterprise Solutions Subscription provides you with a new way to access QuickBooks Enterprise Solutions! No need for an upfront investment in software or internal IT infrastructure to get started--with the QuickBooks Enterprise Solutions Subscription, pay as you go per user per month to access QuickBooks Enterprise Solutions software in a hosted environment!
With the QuickBooks Enterprise Solutions Subscription software in a hosted environment, your employees can access your QuickBooks data anywhere they have an internet connection. In addition, ongoing maintenance will be painless—Right Networks, our authorized hosting provider, will take care of the updates, backups, and maintenance so that you can get back to running your business more efficiently.
Q: What does "hosting" mean?
Q: How does the QuickBooks Enterprise Solutions Subscription work?
Q: Why should I choose QuickBooks Enterprise Solutions Subscription?
Q: Can I try the Subscription to see if it is the right for my business before committing to a year contract?
Q: Do I have to purchase QuickBooks software to subscribe to the QuickBooks Enterprise Solutions Subscription?
Q: When can I add or remove users to my Subscription?
Q: How long will it take to get me up and running on the QuickBooks Enterprise Solutions Subscription?
Q: What is the Full Service Plan and will I receive it with my Subscription?
Q: Do I need a VPN to access my data?
Q: How will my data be backed up?
Q: Will I still need to perform software updates and other maintenance?
Q: Do I need my own server?
Q: Do I have to be running Windows in order to access my data from Right Network's servers, or will it work with Mac and Linux?
Q: How and from where can I access my QuickBooks Enterprise Solutions data?
Q: Is the QuickBooks Subscription faster than running QuickBooks directly on my own PC?
Q: What is the difference between QuickBooks Online Edition and QuickBooks Enterprise Solutions Subscription?
Q: Will my data be protected?
Q: How protected are your hosting facilities?
Q: Can I host some of my other programs with the QuickBooks Enterprise Solutions software?
Q: How will the QuickBooks Enterprise Solutions Subscription work with Online Banking and Merchant Account Services?
Q: Can I use a credit card scanner on my PC with QuickBooks Enterprise Solutions Subscription?
Q: What happens if I cancel my subscription?
A: Hosting simply means that the QuickBooks software and data files are stored, accessed and run on a service provider's (Right Networks) servers, rather than on your own PC. You connect via the Internet to the service provider systems to access and run your QuickBooks software and your data files.
A: Intuit will assign your business a unique license of QuickBooks Enterprise Solutions software (a minimum 3 user license required) that will be hosted on the servers of our third party hosting provider, Right Networks. You will not own this software nor will it be housed on your desktop—rather accessible anywhere you have an internet connection as part of your monthly subscription payment.
A: We have been listening closely to you, our customers, and recognize that there is a desire for a Subscription model for QuickBooks Enterprise Solutions. To provide you with our QuickBooks Enterprise Solutions Subscription, we have teamed with Right Networks, one of the leading QuickBooks hosting providers. Right Networks will host your data on a fully clustered, fault tolerant, end to end redundant infrastructure with no single point of failure. This allows for rolling upgrades and updates, remote access, and secure backup—which means less downtime for you and no need for upfront IT investments or software purchase!
A: Yes, you can try the Subscription—we want to make sure it is a good fit for your business! You will be charged for the first month. If within the first 30 days of use, you no longer wish to carry out your year Subscription contract, you can opt out of your remaining monthly payments and cancel your Subscription with no penalty.
A: No, you will not have to purchase QuickBooks Enterprise Solutions software in order be a QuickBooks Enterprise Solutions Subscription customer. With the QuickBooks Enterprise Solutions Subscription, you are entitled access to your very own unique license of the QuickBooks Enterprise Solutions software in a hosted environment instead of owning it and housing it on your desktop.
A: You can add or remove users from your QuickBooks Enterprise Solutions Subscription at anytime for no penalty as long as you maintain a minimum of 3 users on your account. The price adjustment for users will be changed on your account upon your next billing cycle.
A: Within 72 hours of when you sign-up for the QuickBooks Enterprise Solutions Subscription, you will receive your onboarding email with log-in credentials. At this point, your software is already registered and ready to use!
A: With your monthly QuickBooks Enterprise Solutions Subscription, you are entitled access to all of the benefits of the Full Service Plan which include free product upgrades and enhancements, US based customer support, training tools, data-back up with Right Networks, and other integrated QuickBooks services. For more information on the Full Service Plan, see the Full Service Plan Terms & Conditions at ww.qbes.com/subscription/terms.
A: No, a VPN is not required. All you need is your login and password to log into the hosted environment from anywhere with internet access and the Remote Desktop program.
A. With the QuickBooks Enterprise Solutions Subscription, your data is backed-up nightly and retained for 90 days so if you accidentally delete a file, we may be able to restore it for you.
A: No, you don’t have to! With the QuickBooks Enterprise Solutions software running in Right Network’s data centers, you no longer need to install and maintain updates on your own computer. All you need on your PC is a simple client program (Remote Desktop) that is built into Windows XP, Vista, and Windows 7.
A: No, Right Networks hosts your QuickBooks Enterprise Solutions data on protected and redundant servers for you. You’ll get all the benefits of anytime anywhere access for your employees in remote locations, without the upfront investment in servers.
A: The QuickBooks Enterprise Solutions Subscription allows for the hosting of Windows-compatible versions of QuickBooks Enterprise Solutions software. You will be able to connect to Right Network’s systems using Windows, Mac or Linux PCs.
A: With your applications and data hosted, you can connect to it at anytime from anywhere with an Internet connection1 using a simple client program (Remote Access) that is built into Windows XP, Vista, and Windows 7 and can be downloaded for other computers. Simply connect to the system, and your applications will be ready for you to use just like when they are running on your PC. There's virtually nothing new to learn because your applications work just like you're used to them.
A: As with any Internet-based service, you will need a good Internet connection in order to utilize QuickBooks in a hosted environment. While experiences may vary, some customers have noticed an increase in speed when switching to a hosted environment.
A: QuickBooks Online Edition is a fully web-based accounting software solution for early stage businesses that are up and running but that do not require advanced features and functionality. QuickBooks Enterprise Solutions Subscription grants you access to use the fully advanced functionality of QuickBooks Enterprise Solutions software. With the QuickBooks Enterprise Solutions Subscription, our third party hosting provider, Right Networks, provides users access to a protected server via the Internet. Users access their QuickBooks Enterprise software on that server via the internet using a user name and password to log into the server. While the key benefits of remote access and managed service are similar between QuickBooks Online Edition and the QuickBooks Enterprise Solutions software, the features, functionality and hosting platforms differ.
A: With the QuickBooks Enterprise Solutions Subscription, your hosted data is protected by encrypted communication, firewalls, multi-layer access controls, and encrypted backups. In addition, hosted data is automatically scanned using enterprise-class anti-virus technology.
A: With QuickBooks Enterprise Solutions Subscription, your applications and data are kept in top-of-the-line data centers that provide true enterprise-class scale and reliability.
A: QuickBooks Enterprise Solutions Subscription will provide you with the built-in functionality of Microsoft Word and Excel; however, if you would like to have additional programs hosted, you may contact Right Networks directly to set up these programs in their server environment for an additional fee.1
There are no differences in how these services work with QuickBooks Enterprise Solutions Subscription. You should expect the same functionality with Online Banking or Merchant Account Services as you do on your local system.
Yes, with QuickBooks Enterprise Solutions Subscription your credit card scanner will work exactly as it does on your local computer.
If you are interested in cancelling your QuickBooks Enterprise Solutions Subscription, please contact us at (603) 324-0471. Prior to cancellation of your service, you will be encouraged to download a copy of your company file for your record as your access to the QuickBooks Enterprise software will be terminated on the next Right Networks billing cycle. No refunds will be given for the days between billing cycles. Your connected services and Full Service Plan will also be co-terminated upon cancellation. If the QuickBooks Enterprise Solutions Subscription offering was not the right fit for your business, Intuit will happily help you assess your business to find the best solution for your financial management needs.
1. Please work directly with Right Networks to set up hosting for programs outside of QuickBooks Enterprise Solutions.