Dear Business Analysis ES Customer,

According to our records, you previously signed up to use Intuit Business Analysis ES – a reporting service that is provided at no charge alongside your QuickBooks Enterprise Solutions software. We are writing to notify you of an important change to this service: Intuit Business Analysis ES will be discontinued on October 31, 2009. This means after October 31st you will not be able to access Business Analysis ES.


Why is Business Analysis ES being discontinued?
We launched Business Analysis ES in November 2008 with the objective to provide custom reporting capabilities and easy-to-use performance dashboards that complement the standard reports in your QuickBooks software. However, the feedback we have received from customers indicates that Business Analysis ES is not delivering on this objective – and only a small number of customers continue to use the service. We have determined that it is not in the best interest of our customers to provide this service any longer. Instead, we will be actively exploring alternative ways to solve our customers' advanced reporting needs in a more effective manner.


What do I need to do?
You do not need to do anything at this time. Your QuickBooks software will continue to function as it had prior to using Business Analysis ES. However, please be aware that you will no longer be able to access Business Analysis ES after October 31, 2009.

After October 31st, the synchronization process that enables you to view your QuickBooks data in Business Analysis ES may continue to run. If you would like to disable this synchronization (not required), follow these 3 easy steps:

Step 1: Open the Intuit Sync Manager by double-clicking the icon with two green arrows located in your system tray.

       


Step 2: Select "Disabled" from the drop-down menu next to each Company File you have synchronized with Business Analysis ES.

       


Step 3: Click "Minimize to Tray" to exit the Intuit Sync Manager.

       


That's it. We will send you a reminder e-mail with these instructions in late October.


What support is available between now and October 31st?
Technical Support for Business Analysis ES will continue to be provided by Intuit until October 31, 2009. You can reach the support team between the hours of 4am-7pm Pacific Time, Monday through Friday. To contact Support, call 866-340-7237.


If you have questions or want to learn more about the discontinuation of this service, please email us at enterprisesuite@intuit.com

Sincerely,

Daniel Wernikoff
Vice President, Product Management
Intuit Financial Management Solutions

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