Disclaimers, disclosures and notes for Intuit QuickBooks Enterprise Solutions

  1. The Full Service Plan (FSP) is good for 12 months from QuickBooks Enterprise Solutions purchase date or Full Service Plan renewal date. You have the option to add QuickBooks Mobile Plus and Intuit Data Protect for free as an active FSP member. Service begins as of the date activated and continues through to the expiration date of your FSP plan. QuickBooks support is available 24 hours a day, seven days a week; the Enterprise Solutions team (including our U.S.-based team of product experts) is available weekdays from 4:00 a.m. - 7:00 p.m. Pacific Standard time. Support hours exclude occasional downtime due to system and server maintenance, company events, observed U.S. holidays and events beyond our control. Intuit reserves the right to limit each telephone contact to one hour and to one incident. Active Full Service Plan members receive new version upgrades when and if released within 12 months of QuickBooks Enterprise Solutions purchase date or Full Service Plan renewal date. Terms, conditions, pricing, service offerings, and availability of the Full Service Plan are subject to change at any time without notice. U.S. only. See terms and conditions at www.qbes.com/terms.
  2. Requires purchase of additional licenses, sold separately. All users must be on the same version year of QuickBooks to access the same company file.
  3. Microsoft products sold separately. Word and Excel integration requires Microsoft Word and Excel 2002, 2003 or 2007. Outlook synchronization requires QuickBooks Contact Sync for Outlook tool, available for free at www.quickbooks.com/contact_sync/, and Microsoft Outlook 2002, 2003 or 2007. Synchronization with Outlook is also possible with QuickBooks Customer Manager (sold separately).
  4. Terms, conditions, features, pricing, and service options are subject to change.
  5. Enterprise Solutions allows you to add up to one million names (e.g. customers, vendors, employees) and up to one million items (e.g. inventory, non-inventory, and service items). Some performance degradation is likely as your lists approach these size thresholds.
  6. Additional terms and conditions apply.
  7. Account billed automatically on renewal date. Notice will be sent prior to renewal date; plan can be cancelled at any time prior to renewal date.
  8. Internet access required.
  9. One user license for TrueCommerce Transaction Manager is provided at no charge with QuickBooks Enterprise Solutions. Monthly service charges still apply. The TrueCommerce Transaction Manager license includes a Business System Plug-in that provides integration to Enterprise Solutions for inbound purchase orders and outbound invoices, and one Electronic Partner Plug-in for transacting business with one trading partner.
  10. No QuickBooks fee for using shipping features, but FedEx and UPS will charge shipping fees for packages from within QuickBooks. UPS, the UPS brand mark, and the color Brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved.
  11. QuickBooks Payroll and Direct Deposit services sold separately and require a subscription. EIN and Internet access required for certain features, including tax table updates and direct deposit.
  12. Additional fees may apply. Requires certain hardware, Microsoft Server operating systems, Microsoft Windows Server software licenses, and Remote Desktop Services Server Client Access Licenses, sold separately. For multiple remote users, a Remote Desktop Services Client Access License is required for each user.
  13. Applications sold separately.
  14. Source: Aberdeen Group: The Small and Middle Market Enterprise: Addressing Today's Business Issues Through Technology
  15. Business software applications sold separately. For a complete list of software that works with QuickBooks, visit the Solutions Marketplace at http://marketplace.intuit.com.
  16. Applications sold separately. Support Engineers can advise you on how to use the ODBC feature to extract data from QuickBooks so you can build your own custom reports.
  17. ODBC driver upgrade sold separately.
  18. Merchant Services is an optional fee-based service available with QuickBooks financial software excluding QuickBooks for Mac. Application approval and Internet access required. Additional terms and conditions apply.
  19. Add-on services require subscription. Additional fees apply. EIN and Internet access for certain features required, including tax table updates and direct deposit.
  20. Internet access required. Twelve months of Employment Regulations Update service are complimentary. Fees may apply after twelve months.
  21. Internet access required. One 12-month single-user subscription of Remote Access, powered by WebEx, is included for customers who purchase and install any of the QuickBooks: Premier Editions 2009 software before 12/31/09. Subscription begins at time of software installation. Fees apply after 12 months for continued use and additional users. Terms subject to change.
  22. Registration required. Microsoft Windows 98, Me, NT, 2000, XP, or Vista, a high-speed Internet connection, and at least Microsoft Internet Explorer 5.0 (IE 6.0 recommended). Service availability subject to occasional downtimes for systems or service maintenance.
  23. Lacerte ® and ProSeries ® software sold separately.
  24. Works with QuickBooks Point of Sale version 6.0 or later.
  25. Requires Microsoft Excel 2002, 2003, or 2007. Company files must all be on the same version of QuickBooks Enterprise Solutions.
  26. For QuickBooks Pro and Premier editions 2009: 30 consecutive days of QuickBooks 2008 support included from first-time registration. Offer valid 90 days from software purchase; U.S. only. Callback support; Internet access required. See terms and conditions inside software.
  27. Additional terms, limitations and conditions may apply. Data conversion includes a one-time conversion case which can be applied to multiple files. Data conversion must occur within 30 days of software registration.
  28. Requires Internet connection with participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees. Services may vary.
  29. Registration may be required.
  30. QuickBooks Enterprise Solutions: Accountant Edition 9.0 also opens files from prior year versions. Files opened from prior year versions of QuickBooks Enterprise Solutions and converted in Accountant Edition 9.0 cannot be sent back to a previous version of Enterprise Solutions.
  31. Does not include QuickBooks Pro for Mac, QuickBooks Online Edition, QuickBooks Enterprise Solutions.
  32. Internet connection required to activate and receive updates to the Employment Regulations Update Service. Purchase of Employee Organizer includes a twelve-month subscription to the Employment Regulations Update Service. Fees apply after twelve months. Terms, conditions, pricing, features and service offerings are subject to change without notice.
  33. Unit of Measure feature not included in Enterprise Solutions: Retail Edition.
  34. Internet access required. 60-day free trial included. Online subscription fees apply after trial period.
  35. Additional fees apply.
  36. Intuit Solution Providers are local, Intuit-authorized experts who can help you evaluate, purchase and implement business software and services, such as QuickBooks Enterprise Solutions. Initial consultations are typically provided at no charge, however service fees may vary by Solution Provider. We recommend asking your Solution Provider what fees may apply prior to engagement.
  37. Source: AMI Partners, 2008. Based on U.S. firms with 20-500 employees.
  38. Requires QuickBooks Enterprise Solutions 7.0 Release 8 or later. Enterprise Solutions can only be installed on a Windows client.
  39. Testing was performed on Enterprise Solutions 10-user with 250MB-300MB files on a Windows XP Pro SP2, Compaq 2.5Mhz CPU with 1GB RAM system. Individual results may vary.
  40. Testing was performed on Enterprise Solutions 10-user with 425MB file on a Windows XP SP2, Intel 2.8Ghz CPU with 1GB RAM system. Individual results may vary.
  41. Premier 3-User can be extended to 5 users by adding two seats.
  42. Full Service Plan pricing is $850 for 5-user, $1,300 for 10-user, $1,750 for 15-user, $2,200 for 20-user, $2,650 for 25-user, and $3,100 for 30-user.
  43. Google terms and conditions apply to this feature, and are subject to change.
  44. From a study of several mid-market accounting software providers conducted in May 2007. Pricing analysis is based on information available to the public as well as information provided by various professionals in the accounting software industry. The costs included in this analysis are representative of estimates for an installation supporting 10 users and core accounting applications. In some cases the costs are best estimates based on a wide range of source data.
  45. Certain limitations apply to payroll, direct deposit, online banking, and add-on products and services.
  46. Monthly fees apply for additional users. Additional users can be added from within your application.
  47. Windows Server 2008 does not work with Windows Terminal Services and is not supported by our Enterprise Solutions support team.
  48. Majority of QuickBooks Enterprise Solutions 9.0 customers experienced fewer company file in use messages than in QuickBooks Enterprise Solutions 8.0. Ten key reports were tested versus QuickBooks Enterprise Solutions 8.0. Test specifications can be found at www.qbes.com/testspecs. Individual results may vary.
  49. Service provided by Wall Street on Demand. Additional fees may apply. Internet access required.
  50. We authenticate your account with your financial institution, and then use secure data transmissions between your financial institution and Intuit. Online services vary by participating financial institutions or other parties and may be subject to application approval, additional terms, conditions and fees. Bill pay and online funds transfer available at participating financial institutions, additional fees may apply.
  51. Adobe products sold separately.
  52. Requires Microsoft Office 2003 or greater, sold separately. Does not work with Microsoft Office Student Edition or Standard Edition.
  53. One seat of Field Service Management ES is included with your annual subscription to the QuickBooks Enterprise Solutions Full Service Plan.
  54. Pricing for QuickBooks Enterprise Solutions reflects the full range of user license offerings, from 5 to 30 licenses.
  55. Study conducted in November, 2008. Pricing analysis based on public information and information provided by accounting software industry professionals for installation supporting 10 users and including core accounting applications for four popular mid-market accounting solutions (excluding Sage Peachtree and DacEasy). In some cases the costs are best estimates based on a wide range of source data. Customers should conduct their own price research before making any purchase decision.
  56. Offer available for a limited time only and is valid for new QuickBooks Merchant Service customers only. Set-up fee of $59.95 is waived. Monthly fees are waived for first 3 months. After the first 3 months, your account will be automatically billed at the current monthly fee. Transaction fees apply. Terms, conditions, features, pricing, service and support options are subject to change without notice. Requires QuickBooks accounting software 2008 (for the PC) or higher, QuickBooks Enterprise Solutions 8.0, or QuickBooks Online Edition (each sold separately) and a merchant account through QuickBooks Merchant Service, provided by Intuit Payment Solutions. Application approval, an Internet connection on a Windows PC and at least Internet Explorer 5.0 required. Not compatible with QuickBooks Pro for Mac. Additional fees apply when accepting cards other than Visa, MasterCard and Discover® Network, including American Express and Diner's Club Cards. Transactions are subject to Association guidelines. Card swiped rate requires card reader; sold separately.
  57. The first two months (starting from the date of enrollment) of subscription to Intuit Assisted Payroll are free. Offer is valid for new Intuit Payroll customers only. Customers who participate in this offer will automatically be billed at the then current rates starting with the third month of service. Customers will be asked to present a valid credit card account for authorization when they enroll. Cancel at any time by following instructions found within the application. There is no charge to cancel. Offer good for a limited time only and can not be combined with any other Intuit Payroll offer. Terms, conditions, pricing, features, functionality, service and support are subject to change at anytime without notice. We assume responsibility for federal and state payroll filings and payments directly from your account(s) based on the data you supply. As long as the information you send us is correct and on time, and you have sufficient funds in your account, we'll file your forms and payments accurately and on time or we'll pay the resulting payroll tax penalties.
  58. Offer available to current users of Sage, Microsoft, NetSuite, SAP or Oracle financial software. Customer must provide proof of eligibility. Free services may be performed at customer's location or delivered remotely, as availability permits. Free services must be received by customer within 30 days of purchase. Terms of customer's engagement with Intuit Solution Provider (ISP) will be governed by a signed agreement between customer and ISP. Intuit is indemnified from any claims by customer related to services performed by ISP.
  59. Offer available for a limited time only. Terms, conditions, features, pricing, service and support options are subject to change without notice.
  60. Intuit Data Protect requires Internet access and an active Full Service Plan. Entire PC is limited to 100 GB total storage, which includes all 45 days of backups you have stored.
  61. In some cases the damage may be too extensive and the data file may be non-recoverable.
  62. Scanner not included. Only TWAIN compliant scanners supported. Maximum 100 MB per file. Total file storage 100MB or about 1,000 2-page PDFs.
  63. With Windows XP or Vista, Adobe Acrobat 5 or greater required; with Windows 7, Adobe Acrobat 9 required.
  64. Source: Market Research, June 2009.
  65. QuickBooks Enterprise Solutions customers are entitled to one free data conversion (one data conversion = one company file) under the Full Service Plan. Additional data conversions cost $50 each.
  66. Additional fees apply for the Advanced Inventory add-on subscription. Requires QuickBooks Enterprise Solutions 11.0 with an active Full Service Plan and an Internet connection.
  67. Some functionality may be limited when running two instances. See www.qbes.com/sysreq for more information.
  68. QuickBooks Mobile should have this footnote: Three seats of QuickBooks Mobile included with the QuickBooks Enterprise Solutions Full Service Plan. Requires QuickBooks 2011 or later (for Windows); sold separately. Mobile devices sold separately. Mobile access requires data plan. Apps currently only compatible with select mobile devices (see details here: http://www.workplace.intuit.com/quickbooksconnect) and require registration with corresponding online services. Mobile application works with iOS and Android OS. Mobile and online access requires product registration and an Intuit account. Terms, conditions, features, availability, pricing, fees, service and support options subject to change without notice.
  69. Excel integration requires Excel 2003 and 2007.
  70. Additional fees apply for the Advanced Inventory add-on subscription. Requires QuickBooks Enterprise Solutions 12.0 with an active Full Service Plan and an Internet connection.
  71. If the Advanced Inventory add-on subscription lapses, users’ data will revert to average cost for all dates
  72. Based on NPD Retail Tracking Service for retail sales from January 2005-April 2011
  73. QuickBooks Statement Writer and QuickBooks File Manager require Excel 2003 or 2007
  74. One free seat of Intuit Field Service Management included with the QuickBooks Enterprise Solutions Full Service Plan.